SPEAKERS DATABASE Susan Moon Speaker Susan Moon is senior vice president of the Customer & Digital Experience team at Exact Sciences, working closely with business units to orchestrate all customer touchpoints into seamless experiences for patients and providers. Prior to her current role, Susan was vice president for the Digital Experience Center at Kaiser Permanente where she engaged with health plan, care delivery, and IT leaders to define, build, and manage KP’s digital strategy to support all Kaiser Permanente stakeholders. Before that she had a similar focus at Humana, where she led the Digital Center of Excellence, managing Humana’s enterprise digital strategy, roadmap, experience, and platform. She also served as senior vice president, Multi-Channel Enterprise Content Management (ECM), for Citi Cards. Susan has a bachelor’s degree from Wharton at the University of Pennsylvania and an MBA in finance and management from Columbia Business School. Past Events MedtechVISION 2022 – Diagnostic Renaissance: Ramping Up Rapid Testing and Remote Patient Monitoring Note: Speaker biographies were written at time of speaking engagement and may not reflect their current job title and position. View All Connect With Susan Activity 2022 MedtechVision