Careers in MedTech

Caronne Colepalmer-Hayes Experienced Program and Product Manager
  • March 22, 2023

An experienced Senior level  Program and Product with a wide range of experience from Startups to Corporate and Consulting. My current Head of Delivery & Operations Program manager position, SaMD product solution development, strategic planning, and quality management experience.

With over a decade  of program and product management experience I am highly skilled in:

  • Working with diverse distributed research, product & development teams
  • Managing internal and external stakeholders, engineering, quality/regulatory, research and product teams and their expectations   
  • Utilizing market, user and research analytics to generate business insights that support the product roadmap and vision
  • Driving the crafting of  strategies which inform product specs and requirements
  • Maintaining product vision from concept to code to launch
  • Leading- Recently lead the team that obtained an ISO 13485 certification for our company
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Bachelor of Arts @ UMass Boston
Sep 2007 — May 2009

Summa Cum Laude graduate in Public Administration


Head of Delivery and Operations @ ZS Medullan
Jun 2021 — Current

Led team that created Software as a Medical Device (SaMD) product and built out our Quality Management System (QMS) to deliver an ISO 13485 certification. Currently managing infrastructure, operations, and vendor activities, to enable Contract manufacturing capabilities per our ISO 13485 certification.

Program-level oversight including product strategy, product development, GxP, non-commercial release, and post-market activities.

Representing and supporting the Biz Dev team as an SME; in content creation, approach definition, and vendor presentations on RFP responses.

Senior Project Manager @ Medullan Inc
Jan 2020 — Jun 2021

Managing Product Discovery and Research teams in the creation of innovative Digital products in the Pharma and Healthcare space. Coordinating and implementing UXRs and Research activities. Ownership of UAT activities for interim and final release software builds. Led validation activities for the Clinical Trial study site.

Managed and mentored junior Project and Product resources with onboarding, training, and product activities on the project team.

Sr. Consulting Project Manager @ BioDati Inc
Jan 2018 — Mar 2020

Program & Project management consultant for BioDati. Provided guidance on best practices and strategic advice in managing projects and Agile development. Provided tech company operations consulting - marketing, product evaluation, business operations, etc for a SaaS-based business. Evaluated and recommended best-fit Agile Github-integrated project management tools that are appropriately sized for current project mgmt needs.

Digital Strategy Project Manager @ Sallie Mae Bank
Feb 2017 — Dec 2019

Working with Business and Agile teams from concept to code to launch. Led and managed projects across Digital Strategy including UX. Utilized marketing, user, and research analytics to generate business insights to create innovative digital solutions.

Managed Next Generation loan origination project, a new Personal Loan product, which generated over $457M in originations in year one. Created and presented project roadmaps, plans, and updates.

Head of Product &Operations @ CEKeeper LLC
Jan 2013 — Feb 2017

SaaS-based product company developed a continuing education credit management service, which allows medical professionals to track credits in order to satisfy compliance regulations.
Successfully took the company from idea to launch by coordinating Product, Customer, and Operational activities. Used Agile methodologies to define product strategy and created a product roadmap to inform and guide the Development and Design teams. Conducted market research and analysis, creating customer stories and generating website content. Designing the website look and feel by producing wireframes, themes, and site testing. Organized and managed trade show booth logistics and build-out.