Careers in MedTech

Job Title

Field Services Engineer (Portland, Oregon)

Company

Medtronic

Description

Careers That Change Lives:

The Field Service Engineer is responsible for performing on-site installation, repair, preventative maintenance, and upgrades of critical care ventilators and other company products.

Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It’s no accident —we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions. To learn more about Inclusion & Diversity at Medtronic Click Here.

MITG

The Minimally Invasive Therapies Group strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.

A Day In The Life:

  • Travel to sites to work as a member of the local team to provide efficient repair / installation support to all accounts within assigned area.
  • Installs, operates, maintains, repairs and modifies equipment on designated equipment.
  • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations
  • Analyzes and evaluates products and related performance.
  • Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
  • Support future product integrations by performing upgrades and or configuration updates to existing and future ventilators.
  • Explain proper maintenance or operational procedures to customer.
  • Provide testing and validation support to the manufacturer’s organization, as applicable.
  • Assist in technical support for users, including phone support for users and technical staff.
  • Keeping accurate records of discussions or correspondence with customers including all assigned complaints, follow-up actions, root cause analysis and final resolution within the complaint tracking system.
  • Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.
  • Up to 50% travel

Must Have: Minimum Requirements 

To be considered for this role, please ensure the minimum requirements are evident on your resume.

  • High school diploma or equivalent required
  •  2 years technician, field service or customer service experience

Nice To Have:

  • Degree in Biomedical Electronics Technology, Electronics, or engineering or technology field.
  • Previous experience as Technician/Field Services within medical device industry.
  • Experience with Ventilators.
  • Ability to troubleshoot with technical skills, creativity and high discipline.
  • Familiarity with most commonly used test equipment (i.e.: dosimeter, power supplies, DVM's, signal generators, flow meters, etc.)
  • Ability to read and understand schematics and engineering drawings.
  • Familiar with the FDA 21 CFR, CGMP for Medical devices.
  • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements.
Published
July 7, 2022
Location
Portland Region, United States of America
Category
Medtech  
Job Type
Only registered members can apply for jobs.
Related Jobs