Careers in MedTech

Job Title

Field Services Engineer (Portland, Oregon)




Careers That Change Lives:

The Field Service Engineer is responsible for performing on-site installation, repair, preventative maintenance, and upgrades of critical care ventilators and other company products.

Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It’s no accident —we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions. To learn more about Inclusion & Diversity at Medtronic Click Here.


The Minimally Invasive Therapies Group strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.

A Day In The Life:

  • Travel to sites to work as a member of the local team to provide efficient repair / installation support to all accounts within assigned area.
  • Installs, operates, maintains, repairs and modifies equipment on designated equipment.
  • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations
  • Analyzes and evaluates products and related performance.
  • Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
  • Support future product integrations by performing upgrades and or configuration updates to existing and future ventilators.
  • Explain proper maintenance or operational procedures to customer.
  • Provide testing and validation support to the manufacturer’s organization, as applicable.
  • Assist in technical support for users, including phone support for users and technical staff.
  • Keeping accurate records of discussions or correspondence with customers including all assigned complaints, follow-up actions, root cause analysis and final resolution within the complaint tracking system.
  • Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.
  • Up to 50% travel

Must Have: Minimum Requirements 

To be considered for this role, please ensure the minimum requirements are evident on your resume.

  • High school diploma or equivalent required
  •  2 years technician, field service or customer service experience

Nice To Have:

  • Degree in Biomedical Electronics Technology, Electronics, or engineering or technology field.
  • Previous experience as Technician/Field Services within medical device industry.
  • Experience with Ventilators.
  • Ability to troubleshoot with technical skills, creativity and high discipline.
  • Familiarity with most commonly used test equipment (i.e.: dosimeter, power supplies, DVM's, signal generators, flow meters, etc.)
  • Ability to read and understand schematics and engineering drawings.
  • Familiar with the FDA 21 CFR, CGMP for Medical devices.
  • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements.
July 7, 2022
Portland Region, United States of America
Job Type
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